Who we are

Our website address is: https://www.roadsideassistance24.com.

What personal data we collect and why we collect it

Provider company information

When visitors leave applications to become providers on the site we collect the data shown in the application form, and also the visitor’s IP address.

After approval of your applications your Company Name, Business Phone, Company description, Office Address, Website is visible to the public on the site. Email is invisible.

Provider company realtime location data

When providers send us their realtime location data we collect only the last location data.

The location data is visible to the public on the site.

Feedbacks

When visitors leave feedbacks on the site we collect the data shown in the feedbacks form, and also the visitor’s IP address and browser user agent string to help spam detection.

After approval of your feedback, your Name is visible to the public in the context of your comment. Email is invisible.

Media

If you send us your images to upload to the website, you should avoid sending images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Analytics

Our Site uses analytics services provided by Google and Yandex. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how Our Site is used. This, in turn, enables us to improve Our Site and the products and/or services offered through it.

The analytics service(s) used by Our Site use Cookies to gather the required information. You do not have to allow us to use these Cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable us to continually improve Our Site, making it a better and more useful experience for you.

The analytics service(s) used by Our Site use(s) the following Cookies:

In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.

It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

Security Logs

The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 14 days.

Who we share your data with

Company Name, Business Phone, Company description, Office Address, Website, realtime location data of our Providers are visible to the public on the site. Emails are invisible.

All the data are shown on the site also are visible to the public on Roadside Assistance app, our Telegram bot, our pages on the Facebook and Instagram.

This site is scanned for potential malware and vulnerabilities by Sucuri’s SiteCheck. We do not send personal information to Sucuri; however, Sucuri could find personal information posted publicly (such as in comments) during their scan. For more details, please see Sucuri’s privacy policy.

How long we retain your data

Security logs are retained for 14 days.

All another data are retained indefinitely.

What rights you have over your data

You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

All the data are shown on the site also are shown on Roadside Assistance app, our Telegram bot, our pages on Facebook, Instagram.

This site is part of a network of sites that protect against distributed brute force attacks. To enable this protection, the IP address of visitors attempting to log into the site is shared with a service provided by ithemes.com. For privacy policy details, please see the iThemes Privacy Policy.

Contact information

Email: add@roadsideassistance24.com